Frequently asked questions
What is the return policy?
We offer a 14-day free refund policy. If you’re not completely satisfied with your purchase, you can request a return within 14 days of receiving your order for a full refund.
Are any purchases final sale?
No. All purchases are eligible for returns, including sale items. We believe in giving our customers a risk-free shopping experience.
When will I get my order?
Orders are typically delivered within 7–8 business days. Once your order is shipped, you’ll receive tracking details so you can follow your delivery.
Where are your products manufactured?
Our products are manufactured in London, United Kingdom, ensuring quality standards and reliable production.
How much does shipping cost?
Shipping is completely free, with no hidden fees—no matter where you’re ordering from.